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What Warranty !!!!!


 
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thor
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Joined: 18 Jul 2008
Posts: 126
Location: Warrington,Cheshire,England

PostPosted: Thu Sep 11, 2008 11:34    Post subject: What Warranty !!!!! Reply with quote

Just thought I would explain how the warranty on my Second Hand Lancruiser works.......I purchased the vehicle from Honda in Warrington, I have a rattling sound that appears in the engine area as soon as the A/C is turned on, I thought this must be the A/C, but when I was in at Toyota Warrington with a separate issue, the service guy had a quick look/listen, he appeared to think that it could be the water pump [belt under load when a/c turned on] now this would cost me around 80 for a proper diagnosis. Honda will not pay this because it's only a diagnosis...not a fault.   BUT if I go ahead and pay for the diognosis and it shows that the pump or whatever is faulty...not dead but faulty, HONDA WILL NOT PAY, the part has to have FAILED. Shocked  Confused
I could be in Scotland or in France and the pump packs in...oh yes they will fix it then.......but only after I have whatever trip I am on ruined.
So I am in a quandary do I pay for the diagnosis only to be told that the part is faulty, but will still not get fixed, because it is still working    or the way I am considering is get a diagnosis and the pay for the part myself.

What a bummer the HONDA warranty is...what do you guys think of that.
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nick j
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Joined: 11 Sep 2007
Posts: 435
Location: Cheshire

PostPosted: Thu Sep 11, 2008 13:13    Post subject: Reply with quote

Thor,
I agree, it's a *beep* warranty, however, If it was me I would get it fixed just in case you are in Scotland or France and it does pack up....
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wildsmith
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Joined: 20 Oct 2006
Posts: 1580
Location: Stourbridge, West Mids, UK

PostPosted: Thu Sep 11, 2008 13:49    Post subject: Reply with quote

If it's the water pump that's rattling enough to be heard you should be able to feel play in the shaft without paying for a 'diagnosis'. If there is play then the water pump shaft bearing is no longer in spec and has therefore failed IMHO. Must admit I always treat second hand car dealer sales warrenty's as worthless.
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thor
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Joined: 18 Jul 2008
Posts: 126
Location: Warrington,Cheshire,England

PostPosted: Thu Sep 11, 2008 15:52    Post subject: Reply with quote

Thanks for the reply
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